| Getting Started - Checking Browser Settings |  |
Are you a new online student and want to make sure everything is ready for class? The first thing you will need to do is check your web browser settings.
Blackboard requires Java, Popups and Cookies in order to function correctly. Essay questions and the Discussion Board use the Visual Text Box Editor. (The Visual Text Box Editor is a Microsoft ActiveX Control and only works correctly in Internet Explorer.) Checking the settings for the web browser you are using can prevent problems before they happen.
Are you a returning student and have encountered "strange" Blackboard behavior? Have you experienced a problem posting to a Discussion Board or answering an essay question? You probably need to check the settings in your web browser.
- America Online
- MSN Explorer
- Mozilla Firefox
- Netscape
- Internet Explorer 6
- Internet Explorer 7
- Yahoo Toolbar or Google Toolbar
- Other Security Software
America Online
You must use another browser
Using America Online and MSN Explorer
MSN Explorer
You must use another browser
Using America Online and MSN Explorer
Mozilla Firefox
Check the browser settings and disable the Visual Text Box Editor. Firefox is the easiest of the browsers to configure.
Mozilla Firefox Settings
Disable the Visual Text Box Editor
Netscape
Check the browser settings and disable the Visual Text Box Editor.
Netscape Navigator Settings
Disable the Visual Text Box Editor
Internet Explorer 6
Browser settings should be checked.
Internet Explorer 6 Settings
Internet Explorer 7
The browser settings must be checked in order to prevent a problem.
Internet Explorer 7 Settings
Yahoo Toolbar and Google Toolbar
These toolbars contain popup blockers which must be set to allow popups on the CAC sites.
Using Google and Yahoo Toolbars
Other Internet Security Software
Norton Internet Security, McAfee Internet Security, PC-cillian, Zone Alarm, etc. Many students have additional security installed and any of these must be configured to allow popups, java, and cookies. Consult the documentation that came with the software for more information.