Resources in addressing Concerns
Students who have a question or concern regarding their grade(s) or the course instructor should first speak to their instructor. Academic Concern Process.
Complaint or Compliment with a Specific Office
CAC promotes an open educational environment. The college encourages all students and community members to first direct their complaints to the staff, or administrator specifically involved. If the situation cannot be remedied at this level the student may contact the staff or administrator's immediate supervisor. Click here for a Staff Directory. In addition, any complaint or compliment may be submitted using the Complaint or Compliment Form and their concern will be followed up by the appropriate supervisor.
Please be aware that providing false information to a College Official is a violation of the Student Code of Conduct. A Student who is suspected of this will be adjudicated through the student conduct process as per the Student Handbook.
Student Code of Conduct Central Arizona College (CAC) expects students to follow a code of conduct that emphasizes important values for both the classroom and the workplace. Learn more about the Student Code of Conduct in the Student Handbook.
If you have witnessed an incident on-campus (or off-campus at a College sponsored event) or have been involved in an incident, please use our online Incident Report Form to report it. The college provides this form to alert the appropriate office that an incident has occurred and to begin the investigation.
Reports of crimes should always be made directly to law enforcement. The incident report is in addition to, and not in lieu of, a police report.
Disability Accommodation Concern (non-employee related)
If you have a concern about a disability related issue, please contact the Disability Resource Services Coordinator at 520-494-5409 or reference the Discrimination Complaint Process. If you need additional assistance please contact the Dean of Student Life at 520-494-5341.
Title IX Statement
Central Arizona College has policies relative to Title IX that support nondiscrimination and prohibit discriminatory behavior including sexual harassment and sexual violence. Such policies apply to all educational programs, services, activities, and facilities. Inquiries concerning the application of Title IX policies or the filing of a specific complaint may be referred to CAC's Title IX Coordinator, Jani Attebery, Assistant Academic Dean, (520) 494-6614, at firstname.lastname@example.org
SARA Complaint Process
The Arizona SARA Council has jurisdiction over Arizona SARA-approved institutions including CAC in relation to non-instructional complaints. Instructional complaints, such as grade grievances, are not reviewed by the Council and should not be submitted for review. Prior to registering a non-instructional complaint with the Arizona SARA Council, the student/complainant must complete CAC's complaint process, as listed above. Non-instructional complaints may be submitted here. A CAC student who resides in a SARA state may also contact that state's SARA portal agency with a non-instructional complaint.