Disbursement of Awards
Central Arizona College has partnered with Higher One, a financial services company focused on helping students like you get the most out of your money. If you are new to this service, it's only natural that you may have some questions. So, we've put together this guide with answers to some of the most frequently asked questions about Higher One, the process for receiving money from CAC and your new CAC Choice Card Debit MasterCard®.
Higher One is a company started in 2000 by three college students who believed in a better way to help students receive and manage money. Since the beginning, they've strived to offer more choices and better value to those in school and beyond. In addition to faster ways to receive refunds from CAC, Higher One also offers innovative checking account choices and a wealth of great features designed to make your life easier.
The most common type of money Higher One disburses to students are funds left over from Financial Aid awards, loans or grants after tuition has been paid. Students receiving these funds have usually requested this additional support to help with books and living expenses. Other types of money may include reimbursement for tuition overpayment or a dropped class. Higher One uses the term "refund" but CAC uses the term "financial aid disbursements".
Delivery of refund money is a multi-step process. Generally, financial aid awards are credited to the student's account. Financial aid awards in excess of institutional charges will result in a credit balance in the student's account. Once verified, CAC sends the information to Higher One. This often happens in groups or batches based on their bandwidth, capabilities, timelines etc. Once Higher One receives your specific refund information, it is processed as fast as possible and disbursed according to your selection.
You will receive your card in the mail at your primary address on file with CAC. Just look for the bright green envelope and please make sure your address is up-to-date.
Visit www.CACChoiceCard.com or get easy answers to your questions with EasyHelpSM-our self-service FAQ database available online.